Leading Mental Health services Provider Implements Enablen's LMS Solution to Reduce Operational Inefficiencies by 80% And Wins QLD State Award.
selectability Ltd is a not-for-profit charity that has a 30-year history of supporting regional Queensland with high-quality mental health and suicide prevention services.
Being North Queensland’s leading mental wellbeing and suicide prevention service, selectability supports many regional consumers who require mental wellbeing supports to lead a normal life through the NDIS and other funded programs. They are also one of the leading training providers for mental health, individual support, and community services in North Queensland, offering nationally recognised qualifications through selectability Training (RTO 0281).
~ 80%
Operational Efficiency
400
Trained Workforce
1,000+
Students Enrolled
1
State Awards
The Challenge
selectability and selectability Training were previously delivering training to their workforce and students respectively using the traditional face-to-face model. This model was not scalable, particularly given selectability’s extended footprint across the region and selectability Training’s Queensland-wide State subsidy offer which remained unutilised outside of Townsville.
selectability sought a fully customised technology solution that would be scalable, ensure maximum flexibility, provide 24/7 accessibility, and guarantee consistency in training quality across the organisation. This was our opportunity to develop an LMS platform for selectability. We focused on the following key features:
- 100% cloud-based platform.
- Fully responsive design (works on all screen types) and saves data as you go.
- SCORM compliant.
- Enrolments and courses must be simple to manage with no limits on the number of students/learners or courses.
- Live virtual interactive masterclasses, on-demand video lectures and one-on-one video appointments must be integrated features in the system.
- Learning resources and assessments must be available to students 24x7, with assessment marking automation enabled wherever possible to save time (inclusive of auto-generated outcomes/certificates).
- Comprehensive reporting that supports compliance requirements and business workflows.
The Solution
The project commenced with selectability and Enablen validating and refining all the functional requirements and developing an end-to-end product roadmap. Once the plan was mutually approved by all stakeholders, Enablen’s team of engineers and UI/UX designers started to work on the functional and visual experience. A core Moodle framework was deployed.
We further engineered the solution to enable video conferencing integration and live content delivery to a large number of geographically dispersed users. The platform enabled learners to easily access on-demand video lectures, as well as upload audio and video for performance demonstrations from any device, making the learning process easy and seamless.
The Impact
The LMS was launched in the third quarter of the calendar year 2018, and within the first year of deployment, reduced more than 80% of training inefficiencies and physical resource wastage as well as barriers to learning caused by incompatible face-to-face training schedules. selectability and selectability Training were able to scale their training offers to the workforce and students respectively at not only a state-wide level but effectively at a national level. The physical and financial barriers to learning were removed, paving the way for training and workforce development to become a purposeful mandate for the organisation(s).
On 18 September 2020, selectability went on to win the Medium Employer of the Year Award at the Queensland Training Awards 2020. selectability’s achievements in technology and workforce development were further recognised in the same year at the Australian Training Awards 2020, where they were the finalist for the Medium Employer of the Year Award at a national level.
As Team Enablen, we are proud that we were able to play our part in supporting selectability’s mission to prevent suicide and improve the overall mental wellbeing of our regional communities.
~ 80%
Operational Efficiency
400
Trained Workforce
1,000+
Students Enrolled
1
State Awards
